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REPRO POLICY FOLLOWING THE EVENTS IN NICE

 



Following the tragic events in Nice, Alitalia offers its passengers a Repro Policy for flights to and from Nice.

 

Eligibility only for customers with an original ticket issue date on or before 15 July 2016.

For information and assistance please contact the phone number 0892.655.655 (open Mon-Fri from 8:00 am to 8:00 pm and Sat-Sun from 9:00 am to 7:00 pm).

 

PASSENGERS WITH TICKET AND RESERVATION ON FLIGHTS TO AND FROM NICE FROM 15 JULY UP TO 18 JULY 2016 INCLUDED

 

REBOOKING

Without penalty on Alitalia operated and codeshare flights in the same booking class.

The reservation can be changed within 22nd July, 2016.

Travel must be completed within the ticket validity.

The original duration of stay may be preserved.

 

REROUTING

Without penalty on Alitalia operated and codeshare flights in the same booking class.

The travel must be done via intermediate point on the same origin and destination.

The reservation must be changed within 22nd July, 2016.

Travel must be completed within the ticket validity.

The original duration of stay may be preserved.

 

CHANGE OF ORIGIN AND/OR DESTINATION

The full or partial value of the original ticket may be used to buy new Alitalia tickets.

The new fare must be recalculated using the applicable fare for the new origin/destination.

Reservation must be done not later than 22nd July, 2016.

 

REFUND

Full Refund without any penalty of completely/partially unused ticket in the original form of payment.

Passengers with open ticket, without reservation, will have the refund of not used ticket.

 

MILLEMIGLIA AWARD TICKETS

Millemiglia Customers will be reprotected on Alitalia operated flights in the award classes provided, subject to the space availability.

In case of travel renounce passengers can ask for miles refund.