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Grève le 5 juillet 2016



In order to minimise as much as possible the inconvenience to passengers, Alitalia has decided to extend the period of rebooking up to 29 October 2016, far beyond the usual time allowed in these situations.


For information and assistance please contact the phone number 800.65.00.55

 

PASSENGERS WITH TICKET AND RESERVATION ON A CANCELLED FLIGHT

 

REBOOKING

Without penalty on Alitalia operated and codeshare flights in the same booking class.

The reservation can be changed within 29TH October, 2016.

Travel must be completed within the ticket validity.

The original duration of stay may be preserved.

 

REROUTING

Without penalty on Alitalia operated and codeshare flights in the same booking class.

The travel must be done via intermediate point on the same origin and destination.

The reservation must be changed within 29th October, 2016.

Travel must be completed within the ticket validity.

The original duration of stay may be preserved.

 

CHANGE OF ORIGIN AND/OR DESTINATION

The full or partial value of the original ticket may be used to buy new Alitalia tickets.

The new fare must be recalculated using the applicable fare for the new origin/destination.

Reservation must be done not later than 29th October, 2016.

 

REFUND

Full Refund without any penalty of completely/partially unused ticket in the original form of payment.

Passengers with open ticket, without reservation, will have the refund of not used ticket.

 

MILLEMIGLIA AWARD TICKETS

Millemiglia Customers will be reprotected on Alitalia operated flights in the award classes provided, subject to the space availability.

In case of travel renounce passengers can ask for miles refund.