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Contacts and assistance

Useful contact information to meet your needs: Customer Center, MilleMiglia Client Services, Baggage Assistance, Lost & Found and how to submit suggestions or remarks.

FOR INFORMATION OR TO BOOK AND PURCHASE A TICKET CALL FROM HUNGARY 0036 1 3277191

For informationreservations and the purchase of tickets for domestic or international flights, please contact:

  • from Hungary 
    • call 0036 1 3277191 (from Monday to Friday, between 9 a.m. and 5 p.m)
    • call 0036 1 2968132 (on Saturday and Sunday, between 6 a.m. and 6 p.m)
    • e-mail to callcenterHU@alitalia.it
  • from Italy call 89 20 101 (24h/24, 7 days a week) 
  • from other countries contact the Alitalia Office nearest you


For your group reservations:

  • call 0036 1 3277195
  • fax to 0036 1 3277190

SPECIAL ASSISTANCE AND CHANGES TO EXISTING BOOKINGS FOR TERRITORIAL CONTINUITY FLIGHTS TO/FROM SARDINIA

  • from Hungary 
    • call 0036 1 3277191 (from Monday to Friday, between 9 a.m. and 5 p.m)
    • call 0036 1 2968132 (on Saturday and Sunday, between 6 a.m. and 6 p.m)
  • from Italy call (+39) 06 656402
  • from other countries contact the Customer Relations Office nearest you 

CUSTOMER RELATION SERVICES

To comment or complain about your travel experience, please contact:  

  • from Hungary
    • e-mail to customer.relationsHU@alitalia.it
    • fax to 0036 1 501 0715 
    • write to Alitalia - Società Aerea Italiana S.p.A., H-1092 Budapest, Ráday u. 58. 
      (not open to the public)
       
  • from Italy call (+39) 06 656402
  • from other Countries contact the Customer Relations Office nearest you (service is available in the following languages:  Italian, English, French, German, Spanish, Portuguese, Arabic, Greek, Turkish).

1. Costs for italian operators: 
From a landline, VAT included: 64 cents/min, no connection charge.   
From mobile, VAT incl.: TIM, Vodafone and Tre (16 cents connection charge + 95 cents/min); Wind (15 cents connection charge + 98 cents/min). 
2. Available in Italy at the price of the regular rate, which varies on the basis of one’s plan for calls to landlines.