Contacts and assistance

Useful contact information to meet your needs: Customer Center, MilleMiglia Client Services, Baggage Assistance, Lost & Found and how to submit suggestions or remarks.

FOR INFORMATION OR TO BOOK AND PURCHASE A TICKET CALL FROM HUNGARY 0036 1 296 8646

For informationreservations and the purchase of tickets for domestic or international flights, please contact:

  • from Hungary
  • call 0036 1 296 8646 
  • from Italy call 89 20 101 (24h/24, 7 days a week) 
  • from other countries contact the Alitalia Office nearest you


For your group reservations:

  • mail: alitalia.hungary@aviareps.com

 

SPECIAL ASSISTANCE AND CHANGES TO EXISTING BOOKINGS FOR TERRITORIAL CONTINUITY FLIGHTS TO/FROM SARDINIA

  • from Hungary
  • call 0036 1 296 8646 
  •  from Italy call (+39) 06 656402
  •  from other countries contact the Customer Relations Office nearest you 

CUSTOMER RELATION SERVICES

To comment or complain about your travel experience, please contact:  

  • from Hungary
  • e-mail to customer.relationsHU@alitalia.it
  • write to Alitalia - Società Aerea Italiana in A.S. S.p.A., H-1185 Budapest, Liszt Ferenc International Airport, 2A Terminal 
    (not open to the public)
  • from Italy call (+39) 06 656402
  • from other Countries contact the Customer Relations Office nearest you (service is available in the following languages:  Italian, English, French, German, Spanish, Portuguese, Arabic, Greek, Turkish).

1. Costs for italian operators: 
From a landline, VAT included: 64 cents/min, no connection charge.   
From mobile, VAT incl.: TIM, Vodafone and Tre (16 cents connection charge + 95 cents/min); Wind (15 cents connection charge + 98 cents/min). 
2. Available in Italy at the price of the regular rate, which varies on the basis of one’s plan for calls to landlines.