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MAKE USE OF THE NEW FOREXCHANGE SERVICE AND CHANGE YOUR CURRENCY BEFORE YOU LEAVE
Want to save time and money?
Forexchange is offering a new foreign currency exchange service: You can book and buy the currency you want at exclusive exchange rates, for Alitalia customers only.
Pick up your foreign cash at one of the 80 Forexchange outlets in airports, railway centers and city centers in major Italian cities.
Find out more about FOREXCHANGE
TRAVEL MORE COMFORTABLY WITH AN EXTRA COMFORT SEAT.
Do you have a Classica - Economy class ticket but want even more legroom when traveling?
Buy an Extra Comfort Seat1, for all domestic, international and intercontinental flights by selecting one on the aircraft map2 during the online check-in procedure, in the home page, clicking on Manage my booking, or choosing one at the airport.
The cost varies according to the flight duration:
|DOMESTIC FLIGHTS*||-||EUR 10.00 per journey leg|
|INTERNATIONAL FLIGHTS||Less than 2 hours||EUR 20.00 per journey leg|
|From 2 to 3 hours||EUR 25.00 per journey leg|
|From 3 to 4 hours||EUR 35.00 per journey leg|
|From 4 to 5 hours||EUR 40.00 per journey leg|
|More than 5 hours||EUR 45.00 per journey leg|
|INTERCONTINENTAL FLIGHTS||From 6 to 8 hours||EUR 60.00 per journey leg|
|From 8 to 10 hours||EUR 70.00 per journey leg|
|From 10 to 12 hours||EUR 80.00 per journey leg|
|More than 12 hours||EUR 85.00 per journey leg|
How to purchase the service
- during online check-in
- clicking on Manage my booking, in the home page
- at the airport
- when booking3 at Alitalia ticket desks at airports, the Customer Center and authorized Travel Agencies
Starting from today, for flights departing from 15 September 2014, the Extra Comfort Seat purchase will be available on A332 in the booking process as well.
Check the table to find out where to find the Extra Comfort Seats:
|DOMESTIC FLIGHTS||INTERNATIONAL FLIGHTS||INTERCONTINENTAL FLIGHTS|
|WHERE3||Row 1: seat 1A
Row 2 to row 7: seats A - C - D - F
|Near the emergency exits||Near the Classica - Economy Class partition and the emergency exits4|
|MORE LEGROOM||Seats in the front rows, more comfortable, faster||From 12.7 cm (5 inches) to 91.44 cm (36 inches)||From 25.4 cm (10 inches) to 121.92 cm (48 inches)|
If you are a Freccia Alata or Freccia Alata Plus member, you can book your Extra Comfort Seat at no extra cost. Remember to always provide your MilleMiglia code when booking or enter it during online check-in. Otherwise, we cannot guarantee your seat free of charge and cannot give a refund at a later date.
In addition, Extra Comfort Seats are also free of charge:
When booking: for passengers with Y/B/M booking classes5
During check-in, self check-in and online check-in: for Corporate Card holders
1. Seat assignment is subject to availability
2. The maps are purely indicative and do not always correspond to the actual size on board
3. The service is not available on Roma Milano and on flights to/from Sardinia using the territorial continuity system
4. Depending on the aircraft
5. Excluding MilleMiglia award tickets
PURCHASE EXTRA BAGGAGE ALLOWANCE ONLINE AND SAVE 20% ON THE FEE CHARGED AT THE AIRPORT.
If you have an Alitalia ticket, you can purchase extra baggage allowance with your credit card during Web Check-in or by clicking on Manage my booking in the home page, saving 20% on the fee charged at the airport.
The discount is also reserved for disabled passengers who contact Special Assistance the day before the flight departs.
For tickets bought with the Light Fare the checked baggage has the following cost:
- For national and international flights* the cost is of €15 per segment on Alitalia website, call centers and qualified travel agencies and of €30 per segment for purchases through ticket offices and check-in at the airport.
- For tickets purchased with Light fare Rome-Paris and vice versa the cost is of €20 regardless the purchase channel. At Paris airport it is possible to purchase the baggage at ticket offices or at the fast check-in.
*From Ancona to Rome and Milan Linate, from Brindisi to Rome and Linate, from Bologna to Rome, from Bari to Rome and Milan Linate, from Comiso to Milan Linate, from Catania to Rome, Milan Linate, Naples and Pisa, from Rome to Florence, Genoa, Milan Linate, Milan Malpensa, Perugia, Palermo, Pisa, Pescara, Reggio Calabria, Lamezia Terme, Turin, Trieste, Venice, Verona, from Milan Linate to Naples, Palermo, Pescara, Reggio Calabria, Lamezia Terme, Trieste, from Naples to Palermo, Turin, Trieste, from Reggio Calabria to Turin, from Lamezia Terme to Turin.
You are entitled to a refund of the extra baggage allowance fee if:
- The flight was not operated by Alitalia
- The original flight was canceled and you refused the new flight proposed by Alitalia
- The baggage for which you had previously purchased the extra allowance is lost and not found again within 45 days.
You are not entitled to a refund if:
- You decide to travel with less baggage than the allowance you have purchased
ARE YOU AN EXCLUSIVE CLUB MEMBER?
Discover all the advantages of size, weight and quantity of baggage allowed on the special page of the club you belong to.
Always remember to give your MilleMiglia code during the booking stage or enter it during online check-in.