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DOOR TO DOOR BAGGAGE SERVICE IS TEMPORALLY SUSPENDED, IT WILL BE RESTORED VERY SOON WITH A NEW ONE
WITH "ALITALIA TRAVEL PROGRAM" YOU CAN COUNT ON THE PEACE OF MIND OFFERED BY A FULL PACKAGE OF INSURANCE GUARANTEES WITH AFFORDABLE RATES
Find out all the benefits of the insurance programs designed for you in cooperation with the ACE Group.
FOR YOUR BAGGAGE
Protection in case of delayed delivery, theft or lost baggage.
24-hour assistance and medical insurance abroad.
FOR YOUR TICKETS
Protection in the event of missed departure, cancellation or changes to the ticket.
In addition, by buying the "Alitalia Travel Program," you will immediately receive 500 miles on your account.
TRAVEL MORE COMFORTABLY WITH AN EXTRA COMFORT SEAT.
Do you have a Classica - Economy class ticket but want even more legroom when traveling?
Buy an Extra Comfort Seat1, for all international and intercontinental flights by selecting one on the aircraft map2 during the online check-in procedure or choosing one at the airport.
The cost varies according to the flight duration:
|DOMESTIC FLIGHTS||-||EUR 10.00 per journey leg|
|INTERNATIONAL FLIGHTS||Less than 2 hours||EUR 20.00 per journey leg|
|From 2 to 3 hours||EUR 25.00 per journey leg|
|From 3 to 4 hours||EUR 35.00 per journey leg|
|From 4 to 5 hours||EUR 40.00 per journey leg|
|More than 5 hours||EUR 45.00 per journey leg|
|INTERCONTINENTAL FLIGHTS||From 6 to 8 hours||EUR 60.00 per journey leg|
|From 8 to 10 hours||EUR 70.00 per journey leg|
|From 10 to 12 hours||EUR 80.00 per journey leg|
|More than 12 hours||EUR 85.00 per journey leg|
For domestic flights3 the service can be purchased from March 20, 2014 for departures from April 1, 2014, initially only through the Customer Center and authorized Travel Agencies. Initially, the service will be available only on certain types of aircraft and on certain journey legs but will soon be extended to the entire Alitalia fleet and all flights and will be available to purchase online and at the airport.
How to purchase the service
- during online check-in
- at the airport
- when booking4 at Alitalia ticket desks at airports, the Customer Center and authorized Travel Agencies
Check the table to find out where to find the Extra Comfort Seats:
|DOMESTIC FLIGHTS||INTERNATIONAL FLIGHTS||INTERCONTINENTAL FLIGHTS||BOEING 777|
|WHERE 5||Row 1: seat 1A
Row 2 to row 7: seats A - C - D - F
The configuration is being extended to the entire fleet
|Near the emergency exits||Near the Classica - Economy Class partition and the emergency exits||As well as seats 19C and 31ABCJKL near the Classica - Economy Class partition and emergency exits, also seats 20J and 21/22/23/24JK|
|MORE LEGROOM||Seats in the front rows, more comfortable, faster||From 12.7 cm (5 inches) to 91.44 cm (36 inches)||From 25.4 cm (10 inches) to 91.4 cm (36 inches)||From 25.4 cm (10 inches) to 91.4 cm (36 inches)
for seats 20J and 21/22/23/24JK 7.62 cm (3 inches) + 2.54 cm recline
If you are a Freccia Alata or Freccia Alata Plus member, you can book your Extra Comfort Seat at no extra cost. Remember to always provide your MilleMiglia code when booking or enter it during online check-in. Otherwise, we cannot guarantee your seat free of charge and cannot give a refund at a later date.
In addition, Extra Comfort Seats are also free of charge:
When booking: for passengers with Y/B/M booking classes6
During check-in, self check-in and online check-in: for Corporate Card holders
1. Seat assignment is subject to availability
2. The maps are purely indicative and do not always correspond to the actual size on board
3.The service is not available on RomaMilano and on flights to/from Sardinia using the territorial continuity system
4. Extra Comfort Seats on intercontinental flights can be purchased when booking only on flights operated with Boeing B777 aircraft
5. Depending on the aircraft
6. Excluding MilleMiglia award tickets
Posti extra comfort
PURCHASE EXTRA BAGGAGE ALLOWANCE ONLINE AND SAVE 20% ON THE FEE CHARGED AT THE AIRPORT.
If you have an Alitalia ticket, you can purchase extra baggage allowance with your credit card during Web Check-in, saving 20% on the fee charged at the airport.
The discount is also reserved for disabled passengers who contact Special Assistance the day before the flight departure.
You are entitled to a refund of the extra baggage allowance fee purchased online, if:
- The flight was not operated by Alitalia
- The original flight was canceled and you refused the new flight proposed by Alitalia
- The baggage for which you had previously purchased the extra allowance is lost and not found again within 45 days.
You are not entitled to a refund if:
- You decide to travel with less baggage than the allowance you have purchased online.
If you decide to travel with more baggage than the allowance you have purchased online. In this case, you must pay the regular fees for excess baggage at the airport.