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In flight

Wellbeing on board, electronic devices and special meals: everything you need to know to make your trip a pleasant and safe one.

ELECTRONIC DEVICES

LEARN ABOUT THE USE OF ELECTRONIC DEVICES DURING THE FLIGHT, IN ORDER TO AVOID INTERFERENCE WITH ON-BOARD TOOLS AND SYSTEMS.

ALLOWED DEVICES

Hearing aids, pacemakers, electronic neurostimulators, electronic watches and other low-consumption devices using micro-batteries or solar batteries are always allowed.

DEVICES ALLOWED WHILE ON THE GROUND OR AT CRUISE ALTITUDES

Unless otherwise indicated by the flight crew, the following may be used on the ground and at cruising altitude: computers and handheld devices not connected via wireless to accessories, CD/DVD/MP3 players, USB storage drives, tape or digital audio/visual recorders, analogue and digital cameras, portable electronic games and toys without remote control devices. These devices may not be switched on nor used during takeoff or landing. Audio and AV devices can be used only with a headset or earphones. All wireless devices must be switched off once you are on board the airplane and must remain so for the entire duration of the flight.

 

The use of cell phones and handheld computers for making telephone calls is permitted only on the ground and when the doors of the aircraft are open. At a cruise altitude of more than 10,000 ft, they can be switched on only if they have been previously set to the "in-flight" or "offline" mode.

NEVER ALLOWED

The following devices may never be used during any phase - on the ground, takeoff, cruising or landing - of the flight: printers, scanners, PC and handheld computer wireless connections and connected devices, CD/DVD and minidisk recorders or burners, AM or FM radios, TVs and screens with cathode ray tubes, electronic games connected by wireless, devices with remote controls, two-way communication devices (i.e. walkie-talkies, CB radios, beepers, etc.), telemetry devices or any other device that intentionally emits radio frequency signals. For more information, please contact the Customer Center.