Baggage assistance

All the contacts and everything you need to know should your baggage be delayed, tampered with or lost. For assistance with your baggage issues: from United States, e-mail to - fax to +1 212 903 3568 - write to Customer Relation Dept. 51, Madison Avenue Suite 2000, New York NY 10010; from Italy call (+39) 06 656401; from other Countries contact the Customer Relations Office nearest you