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|Organize your Trip||Buying online||Baggage||Check-in||In flight||Contacts and assistance||Passenger rights||Video tutorials|
If you are a member of one of the Exclusive Clubs — Ulisse, Freccia Alata or Freccia Alata Plus — take advantage of the Tele Check-in service and avoid long lines at the airport.
- Ulisse and Freccia Alata members call the MilleMiglia Member Service
- Freccia Alata Plus members: call the dedicated number
Tele Check-in is available if you are traveling with only hand baggage for the routes indicated in the table:
|All Italian airports||Domestic or international (Schengen area including London)|
|Athens, Barcelona, Frankfurt, London or Madrid||Rome Fiumicino, Milan Linate or Milan Malpensa|
You can use the service from four hours to 40 minutes before the departure of your domestic flight or up to 50 minutes before the departure of your medium-haul international flight (Schengen area including London).
If you are traveling with someone included in your booking, that person can take advantage of the same service.
- Within 30 minutes of the departure of your domestic flight
- Within 40 minutes of the departure of your medium-haul international flight
- Within 60 minutes of the departure of your long-haul international flight
- In Freccia Alata lounges (Freccia Alata and Freccia Alata Plus members)
- At dedicated check-in desks (Ulisse members)
- At the Fast Check-in kiosks at all major Italian airports
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